Posts Tagged ‘marketing’

Getting to know you: Sarah Moraes

Wednesday, April 14th, 2010
 
In the second edition of our monthly Vertical Measures employee interview series, I sat down with sales and marketing coordinator Sarah Moraes to find out more about VM’s cover girl. In this chat, we discuss Sarah’s athletic background, what attracts her to the marketing field and why folders are an integral part of her personal organizational strategy.
Michael Schwartz: There’s only one appropriate way to start this interview. You are the cover girl of Vertical Measures. What did you do to earn this distinction and how honored are you to be known thusly?
Sarah Moraes: Well, let’s see. That was like my first week at Vertical Measures that we did that, and I really didn’t want to argue with the office my first week, so I allowed them to use my picture. I was flattered that they thought that I was worthy of being on the first page.
Michael: Is that a career highlight?
Sarah: Absolutely a career highlight. I now list that as one of my responsibilities on my resume that I have the duty of being the cover girl of Vertical Measures. That’s actually the only bullet point on my resume at this point for this position.
Michael: What has it done for your modeling career?
Sarah: It’s taken it to new lows. I’ve been fired from all my agencies.
Michael: Why do you like working at VM?
Sarah: Because I learn something new every day, and it’s a fun environment. Everyone’s fun to work with, and I enjoy learning new stuff. It’s never dull.
Sarah Moraes today.Michael: You were a four-sport athlete in high school, as well as a cheerleader. Tell us about your athletic prowess back in the glory days.Sarah Moraes at 17.
Sarah: Yeah, I mean I was a champion really, and I still consider myself a champion. I love sports, I love being outdoors. I’m very proud of my athletic background. I still have all of my trophies and ribbons from when I was in third grade and ran track. I peaked when I was about 16, and I’m looking forward to another prime probably at around 26. I’m definitely in a slump right now.
Michael: Sarah, what do you have to say to the critics that say you were on the juice back in high school?
Sarah: No comment. I’m a champion.
Michael: What does your championship background have to do with your Twitter handle, @Running4It?
Sarah: Well, my philosophy in life is that I’m running for everything, and I always try to put a cause behind my running as inspiration. For example, I run in the Susan G. Komen race for the Cure every year and this week I’m running in the Pat Tillman Race, and even when I’m just out for a run on my own, I’m running for me, for my health and happiness.
Michael: What attracts you to the marketing field?
Sarah: I just think it’s a fun industry. I probably started to get into marketing when I was young. My dad’s been in marketing for 35 years. It’s in my blood. I’m still learning a lot. This is the new kind of marketing, and I think it’s the way things are going, so that’s really exciting. I still enjoy conducting traditional marketing and still think it’s necessary and relevant. I also enjoy being able to share my creative ideas and actually see them come into fruition, especially working for Vertical Measures, a company that’s so open to trying new things. It’s definitely been rewarding.
Michael: Now the one big blemish on your record is that you spent four years at a particular rival of mine, ASU. Why in the world did you willingly choose to attend Arizona’s Second University?
Sarah: Well, the first thing that really attracted me to ASU was the palm trees, and the warm weather. That is why I spent four years at ASU. Palm trees and warm weather and that I could wear sandals to class 365 days of the year.
Michael: I understand you still have your tan from school.
Sarah: I still have my tan from college, it hasn’t worn off yet. Totally.
Michael: On a related subject, what are some of your catchphrases?
Sarah: My favorite catchphrases are “right on,” “that’s legit” and “absolutely.” “Most definitely” is also a new one.
Michael: You spent almost two years at the Martz Agency doing PR work before coming to VM. How do you incorporate PR in your current position?
Sarah: Well, now basically you take it from being on the phone with reporters and reaching out, to just taking it online. We do blogger outreach, social media, online reputation management, and it’s conducting PR just online in the digital world.
Michael: One fun fact I have learned about Sarah in my time working with her is that she enjoys making copious amounts of folders for her folders. What is it about folders that helps you stay so organized?
Sarah: Everything has a place. I don’t feel that you can fully work to the best of your ability and efficiently unless you have a file system for both your papers, your e-mail and for your files themselves. Files need files, folders need folders. It’s how I got to where I am today.
Michael: You have been involved with many of the fun/linkworthy projects we have done here at VM. What do you think is the key to a successful linkworthy piece of content?
Sarah: I think the key to a successful linkworthy project is kind of like you mentioned in your webinar the other day with a man who needs no introduction, Arnie Kuenn. It has to be something that you would find interesting, too. Your audience isn’t going to think it’s fun and interesting unless you do. It has to be different, it has to have a hook to it, it has to make people laugh, and it needs to be intriguing. It either has to provide value, new information, or be something people will refer to like an infographic, or just be downright funny.
Michael: So I hear that people around the office refer to you as “Smoares.” How did that nickname come about?
Sarah: I think that we should change up the interview and I should be asking you this question, Michael. Let’s turn the tables here for a second.
Michael: Well, Sarah, I believe it all started in the early days of your time here at VM when you told me that Patty Adams sometimes calls you Smoares. Then I thought back to my days at sleepaway camp and remembered how much I enjoyed eating graham crackers with toasted marshmallows in the middle. The rest is history.
Before we go, I’ve got time for one more question. Before acting in the Vertical Measures internship video, you started your illustrious career in the YouTube hit DJ Dating. Do you still aspire to one day be a professional actress?
Sarah: Yes, I actually already consider myself a professional actress. Do you disagree?
Michael: (Cowering away in fear) Let’s just say I was more than a little scared when I saw that marshmallow gun in your hand during the shooting of the internship video.

 

Content Marketing Interview with Simon Kelly

Wednesday, March 24th, 2010

Click the Twitter icon below to tweet the selection as a twote (tweet quote).

Simon<br />
KellySimon Kelly, the Chief Operating Officer for Story Worldwide is recognized as a pioneer of new media in the branded content industry and is credited with introducing a unified approach for custom publishers in the US. Kelly and his partners have transformed what was originally a print-centric custom media company into a global, multi-channel content marketing and branding agency. Story Worldwide’s signature approach is storytelling and narrative branding and they assist in turning their clients’ brands into engaging media channels. Simon was gracious enough to answer some questions for us.

Elise Redlin-Cook: Let’s start with a general question.  We have always heard that content is king, but content strategy and development are truly gaining traction now.  What do you see happening over the next 2 or 3 years with respect to content strategies?
 
Simon Kelly: Brands will continue to recognize the importance of content driving sustained engagement. The smarter brands will realize that thinking in short term, finite ‘campaigns’ no longer work and that the 25 x 25 twitter icononly way to create enduring relationships with audiences is through continuous engagement. This requires a fundamental shift in understanding what consumers want and applying those insights to delivering useful and/or entertaining content, not just today, or even next month, but as long as you have, or want to have, a relationship with your consumers.
 
Elise: When coming up with a content strategy, where do you go for inspiration?
 
Simon: We draw on three sources for insights and inspiration for a content strategy: the Brand, the Audience and the Category. In other words, using a narrative approach, we create a Story platform for the brand and this platform informs all content strategy. The insights are gained from listening to the stories that consumers tell about your brand and then using metaphor and archetype for inspiration we distill these stories into a single, authentic Story platform. The platform has to be something the brand can ‘own’ and authentically support the brand’s authority to publish. There’s a great deal of chatter about brands becoming publishers (we’re responsible for a lot of it) and so if the brand is to be the channel, not adjacent to it, it had better know its story and tell that story through all channels. This sits at the heart of any content strategy.
 
Elise: How can you integrate content across multiple channels when many brands are currently operating as silos around one product or channel?
 
Simon: There are really only two ways to do this. The first is to 25 x 25 twitter iconensure that you understand the brand’s story and its platform and then apply it consistently across all channels. Otherwise the danger is that consumers will receive confusing, or even conflicting brand messages depending on the agency/internal owner/channel and it will damage the bran’s reputation. The second approach is all about organization. There needs to be a central owner of the brand’s channel – in fact we’re hoping it won’t be long before brands start creating a new role/title called CSO – Chief Story Officer.
 
Elise: So, what team should own a brand’s content and social media strategy? Should it be Marketing, PR, Customer Service, Legal, or other?  Why?
 
Simon: All of the above! Or at least each of those roles have a part to play in defining a brand’s content and social media strategy. However, there needs to be a single, identifiable and accountable strategy. Ultimately I believe the term ‘social’ will be dropped – all media is social, it’s just becoming easier and quicker to connect with a million of your closest friends at the speed of light! (See the below infographic for our recommendation on how brands and their agencies can structure for content/social media strategy).
 
So the question is who should own the brand’s channel, including social media and all other content and the answer remains the same as above. One recent ‘Aha’ moment for us was learning how to structure the team from the agency-side. We created a team of ‘active responders’ each of whom was armed with pre-agreed engagement protocols to deal with the comments unearthed through the listening process- is it a legal issue, customer service, product-related or a mis-guided/incorrect perception. We treated each comment as a bug and used a bug-tracking software to rack each comment and make sure each one as dealt with. The team of active responders was set up much like an AP newsroom from the mid-20th century – each responder was part analyst, part journalist and part customer service agent dealing with multiple comments flying in from all over the world.
 
social media team graphic
(Click the image to view a larger version)
 
Elise: Very interesting. Is there such a thing as a “social media expert/guru?” If so, would they better be described as “content strategist” since Content is what often drives Social Media?
 
Simon: Absolutely not. 25 x 25 twitter iconIf anyone describes themselves as a social media expert, run a mile. Such thinking/nomenclature is dangerous in that it can support a siloed approach as opposed to an integrated content strategy across all channels. For us, Social Media is just another form of publishing – connecting content with audiences, but doing so in real-time. The lessons learned over the years that brands have applied to previous channels still apply, they just need to be updated and integrated into the overall content strategy.
 
Elise: Who are the three people (or companies, organizations, etc.) that everyone should be following?
 
Simon: Joe Pulizzi from Junta 42, Avi Savar from Big Fuel and our very own postadvertising.com
 
Elise: I’m so glad you mentioned Joe Pulizzi. I’m actually interviewing him next week! Ok, so last question… If you could live anywhere in the world, where would it be and why?
 
Simon: Seattle in the winter (winter sports, spectacular scenery) and summer (Seattle in the summer is one of the country’s best kept secrets). New York/London in the spring and autumn – two of the best cities in the world that continue to reinvent themselves.
 
Thanks to Simon for allowing us to ask him some questions and get some insight into content marketing.
 
Feel free to post your own questions in the comments below!

 

20 Press Release Ideas For Your Business

Tuesday, December 23rd, 2008

press releases Most SEO professionals understand the importance of creating a variety of outlets for their online marketing efforts. Press releases can be great marketing tools, and can be one of the more effective ways of getting information out there for clients and creating powerful link juice, but coming up with great press release ideas can be confounding.

You can write press releases about your company, your products, your employees, your customers, community activities, even your marketing efforts! Below is a list of possible press release ideas that should help generate some great content:
  • Earning recognition of the company, product or executives by a publication
  • Announcing that you’re available to speak on particular subjects of interest
  • Issuing a statement of position regarding a local, regional or national issue
  • Announcing the results of research or surveys you have conducted
  • Making public statements on future business trends or conditions
  • Announcing a public appearance on television, radio or in person
  • Announcing that you’ve reached a major milestone
  • Restructuring your business or its business model
  • Forming a new strategic partnership or alliance
  • Establishing a unique vendor agreement 
Any of the above ideas can serve as great topics for a press release. Has your company or an individual recently earned an accolade? Does your company predict a future business trend that could help promote the business or one of your products? How about a company restructuring during tough economic times that will result in your business being meaner and leaner? Press releases not only give exposure to your business but if worded correctly, could position your company as a subject matter expert.
 
Need some more ideas? Try one of the ones below:
  • Introducing a unique strategy/approach
  • Setting up a customer advisory group
  • Obtaining a new, significant customer
  • Expanding or renovating the business
  • Participating in a philanthropic event
  • Announcing free information available
  • Sponsoring a workshop or seminar
  • Celebrating an anniversary
  • Announcing a partnership
Workshops, anniversaries and partnerships are great ways to highlight what your company has to offer, how long it’s been in business, or what steps you’re taking to strengthen your business. 
 
Did you know that a good press release can attract thousands of visitors to your website, while simultaneously creating a much higher search engine rank by creating inbound links to your site? This is the key to press release marketing:  the fact that thousands of websites will become your partners in promotion. You can’t ask for much better exposure than that. If you look at press releases from a marketing perspective, you can really appreciate how they can drive traffic to your website, serve as sales tools (and great content) for bloggers, and so much more.
 
Coming up with the idea of press releases is the most challenging part. After that, leave the actual writing and distribution to press release marketing professionals, who will make sure the content is SEO friendly, and then watch the quality traffic increase to your website!
 
One word of caution; a press release should be news, do not confuse it with an article!
 
This post written by Vertical Measures’ team member – Patty Adams

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