Archive for the ‘Expert Interviews’ Category

Local Search Optimization Interview with Chuck Reynolds

Wednesday, July 7th, 2010

chuck-reynoldsThis week, as the Vertical Measures “Go Local or Go Home” webinar approaches on July 15th, at 8:30AM here in Arizona I spoke with Chuck Reynolds from rYnoweb a nearby local search expert who provides professional web strategy, search engine optimization (SEO), and local SEO services for individuals and businesses alike. He had some fantastic advice on the topic:

Elise Redlin-Cook: There are many local search sites out there. Do you see the market continuing to grow, or narrowing down to a few key players?

Chuck Reynolds: I’d lean towards growth.  Local search is still fairly new and with location-based services being the new gold rush, expect it to grow.  Originally there are a few data providers for business information but with the boom in LBS and human-edited and human grown biz databases the old school names are getting pushed out for things like Foursquare, Yelp and SimpleGEO etc.  Big key players will still be there for years to come but with newer better competition don’t expect to hear much from them down the road.

Elise: What are the best free local search sites today?

Chuck: 25 x 25 twitter iconThere’s a little site called Google, and they offer a product called “Places”. It’s free and awesome, do it!rynoweb Bing’s version Yahoo’s version Yelp Best of the Web Local (free version) Manta.com has been popping lately pretty good too Local.com Also any industry specific (to yours) directory or blog listing is great.  Those are a great start.

Elise: Great advice, so what are the best paid local search sites today?

Chuck: I don’t do much paid stuff but any industry-specific directory or blog is something at least worth looking at – not all are great but they’re a targeted link. 25 x 25 twitter iconGoogle Local just added “Tags” – get in on that, it’s fairly cheap and not many people are jumping on it yet.  Once you have your business setup and verified in Google Places you can highlight photos or your URL for about $25/mo. Also spending directory buys on http://dir.yahoo.com (after you purchase make sure to edit as you can add a 2nd category), business.com, botw.org (better than the free mentioned above), joeant.com

Elise: What local search sites would you recommend for businesses with multiple locations?

Chuck: First off if you have multiple locations, remember that good SEO starts on your site with good architecture and clean code, so make sure you have independent pages for the locations – turn them into landing pages for that local search market.  Google Places is key, also if you’re service industry put all the locations into Yelp. Optimize each location not just the main site.

Elise: Merchant Circle allows you to add coupons, reviews, blog posts, etc. Will the other local search sites continue to adopt this trend of allowing more user generated content?

Chuck: Yes and no – blogging on Merchant Circle is pointless – they tried to create some “social media” site and failed horribly.  Coupons and deals are gold, so are reviews.  So yes in the fact that user generated brings the public some addition from business owners, but SMB’s don’t have time to do blogs and stuff on 15 different ‘local search sites.’  Google and Bing are watching reviews of businesses even though people spam them but keep good reviews coming in, they’re not going anywhere.

Elise: Is it more important to be listed on niche sites that are specific to your industry, or the big sites with lots of traffic?

Chuck: Both :)  I’d say niche for conversions and the “big sites with lots of traffic” to get traffic and do virals, which can maybe lead to conversions.  Niche sites are very targeted, focus a little more of your attention on those but don’t ever forget about the big guys with lots of traffic to send your way.

Elise: Do you see value in the paid listings versus the free listings?

Chuck: Some of them are okay but I don’t focus too much on paid inclusions too much, free is good and there are more of them to makeup for the one big paid link.

Elise: There are mass distribution sites that blast your listing out to various search sites. Are there any that you’d recommend or that you’d recommend staying away from?

Chuck: I’m not going there, usually not safe for people to mess with because they get out of hand.  Twenty thousand links in a few weeks sounds cool, in theory, but that’s bad lol.  For the purposes of this questionnaire - stay away.  Focus on niche and local biz info sites and focus on making your site better – it works.

Elise: If a business doesn’t actually have a brick and mortar location, should they still try to list themselves on local search sites?

Chuck: That’s a little more limited in what you can do as all the sites focus on the assumption that all businesses have an office, which most do but this isn’t 1980 anymore.  Cool thing with that issue is Google Places, earlier this year, allows service-based businesses to set up an “area of service” where you set a radius from a central point and Google will list you when your keywords are searched in those areas.  They also allow you to input a bunch of zip codes if you want that, too.

Elise: What would you say are the top local search ranking factors right now?

Chuck: Standard info here, 25 x 25 twitter iconhave a good clean coded site with well-written fresh content with your local keywords, make sure if you have addresses that they’re searchable and different locations have their own page. Claiming your Google Places page and setting that up in the right category with the right keywords. Get good real customer reviews on Yelp, Yahoo and Google.

Elise: So, lets wrap up with my favorite question…tell me, are you driven by any great passions outside of the business arena?

Chuck: You mean something that’s not work? Like hobbies? Hah… what are those?   To be brief: mountain biking, motorcycle rides, anything to do with racing vehicles, hiking/trail running and camping.  I really don’t know – my passion is my work honestly – I love what I do, just perhaps need to take more time for myself one day. :)

Local Search Interview with Mat Siltala

Wednesday, June 30th, 2010

I hope that you’ve all been enjoying my blog interview series, thus far. I know that I have! I truly feel honored to have the opportunity to speak to the best of the best about industry related topics that are near and dear to my geeky, internet marketing loving heart. In the next three weeks, leading up to our upcoming webinar entitled ”Go Local or Go Home” which will be given on July 15th by our very own Sarah Moraes and Jason Hendricks. I will be speaking to experts of the Local Search realm. As always, I plan to kick it off with a bang.

Therefore, this week I spoke to Mat Siltala the owner of the well known SEO firm Dream Systems Media. He is  also an avid SEO blogger and has been heavily involved in the Internet marketing world for several years. He has consulted with thousands of companies around the world. It’s easy to see that Matt simply loves what he does for a living, which makes us kindred spirits.

Elise Redlin-Cook: There are many local search sites out there. Do you see the market continuing to grow, or narrowing down to a few key players?

Mat Siltal0aec50ba: As more people switch to “app phones” I think we are going to only see more and more of “geo specific” type apps/websites/business emerge.  However; that does not mean all of them are going to survive.  Right now the obvious front runner in local is Yelp (and that is because of their app), and with them adding badges, regular programs and additional features to compete with location based gaming sites such as Foursquare they will just continue to gain in popularity.  There is a growing group of people out there that hate Yelp, so there will always be room for others, but I don’t see them being over taken anytime soon.

Other major players would include sites like City Search, Foursquare, Groupon, GoWalla.  Watch for coupon based sites like Groupon to get bigger and stronger too in the future.  I would also suggest keeping an eye out for companies that are creating services that compliment these sites I mention above – an example would be Snacksquare that goes hand in hand with what Foursquare is doing with their advertising program.   As everyone in this industry knows, things change rapidly – I bet MySpace would not have thought in a few short years they would be the laughing stock of social media.  With that said, 25 x 25 twitter iconmy guess is Yelp, Foursquare & Groupon will be the big winners for the next couple of years.

Elise: That’s an interesting prediction. So, in your opinion, what currently are the best free local search sites today?

Mat: Google Places, Yahoo & Bing Local, Yelp, CitySearch, Groupon & FoursquareDream Systems Media Logo

Elise: Great, and how about the paid local search sites – which do you prefer?

Mat: If you are going to pay for any local service, I would pay into a site like GetListed.org that makes sure you are on the top ones.  Yelp is free, but they do have an advertising option that has brought many results to my clients too, and well worth looking into.  Angies list is growing some awesome momentum too – I kind of feel like they are the paid version of what most people who love Yelp wish it were.

Elise: What about businesses with multiple locations?

Mat: Most all of these services allow you to do batch uploads that make it easy.

Elise: I know that Merchant Circle allows you to add coupons, reviews, blog posts, etc. Will the other local search sites continue to adopt this trend of allowing more user generated content?

Mat: The dominate player in this group is Groupon, but with the things that Yelp is doing lately (as well as places like Foursquare) I see most location based services to be adding these kind of features and the main part of their programs in the future.  This is going to end up being big in the future of local.

Elise: Is it more important to be listed on niche sites that are specific to your industry, or the big sites with lots of traffic?

Mat: I think both – especially if you live in a bigger city where some of the more niche sites exist.  25 x 25 twitter iconI am an SEO by nature and only look at is as more citations, more links, more traffic etc.  So I am going to suggest getting everywhere you can!

Elise: What local search sites MUST a business be listed with today?

If you are not listed with Google you are dead in the water (according to Google) If you do not have an app you are dead in the water (according to Steve Jobs)  SO it depends on who you ask, but I would do everything to get my site listed in normal search sites as well as those sites who have apps.

Elise: Do you see value in the paid listings versus the free listings?

Mat: If you are good with ad copy and conversions then YES, there is always value in paid listings, but to just chose one or the other I think is a mistake.  You have to evaluate the bottom line and what it means for your business.

Elise: There are mass distribution sites that blast your listing out to various search sites. Are there any that you’d recommend or that you’d recommend staying away from?

Mat: None that I would recommend here :-) Elise: That’s probably a good answer. :)  Well then, Lets get a little personal. Do you have any exciting projects that your involved in right now?

Mat: About the only thing I have time for right now is growing my companies and doing everything I can to get our name “out” there in the real world!  I guess its not completely honest to say we don’t have any “big” things going on, but nothing we can really talk about right now (how is that for a teaser?)

Elise: I know what you mean. If only there was more time in the day! So, are you driven by any great passions outside of the business arena?

Mat: I love the NFL, Apple & gadgets, but my first passion is my family and spending time with them.  I love the opportunity this industry gives me to be able to spend as much time as possible with them and for that, I am very grateful!

I think I’d second just about everything that Mat had to say here. How about you?

Link Building Tool Interview with Garrett French

Wednesday, June 16th, 2010

GarrettFrench-lgGarrett French, co-founded Ontolo, (alongside Ben Willis) a large-scale link building agency that leverages in-house technologies to research, evaluate and acquire targeted, rank-influencing links for clients. Garrett co-wrote Link-Building-Guide.com, also with Ben Wills, which leads motivated readers through the methods and processes of large-scale, crawler-based link research, link acquisition and linker-targeted content strategy. He has also contributed to numerous publications, including Search Engine Journal, Search Engine Guide, Marketing Profs, Search Marketing Standard (web and print), ISEdb, Urban Dictionary and more. This week, I’ll be interviewing him on Link Building Tools.

Elise: What specific tools are in your link building arsenal to help you acquire links for a client who is just getting started?

Garrett: Once we know exactly what we’re building links to – either their linkable assets or assets we create – I do some basic by hand industry analysis to make sure we’re using the right "market defining keywords" in our research phase. Then we conduct prospecting and analysis with the internal version of our new link building toolset. With this data in hand I then use some of our free link building tools that help to speed up the by hand qualification phase… many of these are "prospect threshers" that help to separate viable prospects from the junk.

Elise:  Do you employ competitive analysis in your link building strategy for clients?

Garrett: I look at competitors’ backlinks primarily at the page level, not to the entire site. This tells me what the linking market thinks is worth mentioning and sharing. It also shows which pages their paid links point to. YSE is great for this, though I’m not sure how much longer they will be around. On the prospecting side we have run co-citation analysis, then crawled Majestic-SEO competitor backlink data for clients. We usually look outside the existing link graph for link prospects though.
 
Elise: What are your views on no-follow vs. do-follow links?

Garrett: I think the introduction of no-follow was a weak bandaid fix for Google’s reliance on the link graph to determine value. Plus, by introducing and promoting nofollow Google brought even more popular attention to the importance and value of links… kind of like saying "NO" to kids it only makes people more knowledgeable about what impact links can have on search rankings. With this kind of awareness people will be much more likely to deliberately, consciously sculpt their influence, which will ultimately make the link graph less reliable in my opinion. In essence, I believe nofollow may have accelerated the deterioration of the link graph as a means of determining value. /rant. :) That said, 25 x 25 twitter iconif a no-followed link drives traffic it’s a great link. I try to add a measure of search-influence agnosticism when building links, and focus on metrics like the reach and target audience of the linking site.

Elise: Good advice! How have your link building techniques changed over the years as the search industry has evolved?

Garrett: My focus has remained content creation, but my methods of sourcing link prospects has become faster and exhaustively thorough thanks to working with Ben. I’ve also found that expert-engagement – with group interviews and surveys – can build links and targeted traffic for my clients. Several years ago I was a proponant of article directory submissions. I’m not "against" this method now, but if I’m creating content for off- site publication 25 x 25 twitter iconI look for targeted, high-traffic guest posting opportunities first and foremost as these are ALWAYS more impactful.

Elise: In the past, and it could be years ago or even just yesterday, what link are you most proud of acquiring for your site or a clients site?

Garrett: Typically I’m the content-creator as well as the person conducting outreach, so every editorial link I earn for clients gives me a surge of excitement and pride… I really enjoy adding those inbound linking URLs to the client report spreadsheet ;) I get especially proud of name-brand links to clients, names that they recognize and respect such as (most recently) Time.com and Make.com. When a client adds an "as-seen-on" image to their homepage, that shows that they really appreciated my work. My proudest achievements though are those links that deliver traffic month after month, and content that delivers LINKS month after month.

Elise: What is your biggest struggle in link building?

Garrett: I struggle most with passing on the value created by all the expert relationships I establish for my clients. Getting conversations rolling, from a cold and dead stop, is tremendously difficult and time consuming work. My clients get email addresses and responses, but I have yet to effectively convey the process and importance of continuing to build these relationships out. This is in part what prompted me to write my link building book (launching June 22nd) – it helps to pass on the core principles we use so clients can continue on the path we start.
 
Elise:  Tell me about what inspired you and Ben Wills to start Ontolo?

Garrett:   We became friends at a previous SEO agency (he hired me, actually). At the agency we both recognized the need for faster, more effective link prospecting and qualification. Since we’re both enthusiastically and masochistically drawn to difficult and complicated problems, we decided to start Ontolo. Ben, who wrote the toolset code base, approaches link building from a technological stand point, while I approach link building from the creative/content perspective. Though sometimes difficult, our polarity is often a source of inspiration and discovery as well.

Elise: Do you have any exciting projects that your involved in right now that you’d like to discuss?

Garrett: Ben and I are writing an email course on speeding up the link prospecting and qualification process. It’s a free two week course with assignments that will help link builders get much faster and more thorough. Watch our home page over the next couple weeks :) Oh yes, and as mentioned above we’re launching a link building ebook on the 22nd :)

Elise: Are you driven by any great passions outside of the business arena?

Garrett: It’s funny – my passions are what drew me INTO the business arena :) In college I really really wanted to be a writer, so I wrote. That passion for writing lead me to iEntry, where I learned a great deal about writing’s most important component – the audience :) Within my love of writing is a love for learning, research, understanding new concepts and I guess 25 x 25 twitter iconmy greatest passion is for that moment of profound insight, whether it’s business related or personal!

 Well, this interview wraps up the Link Building Tools Interview Series on the blog. Have anything to add? 

Link Building Tools Interview with Taylor Pratt

Wednesday, June 9th, 2010

TaylorPrattThis week I got to interview Taylor Pratt, Product Marketing Manager at Raven Internet Marketing Tools, a multi-user Web-based application for managing SEO and social media campaigns. Prior to joining Raven, Pratt was a Senior Search Specialist at nFusion where he specialized in search engine optimization (SEO), conversion and Web analytics, and promotes the use of conversion-focused, analytics-based SEO. The tools at Raven are some of my personal favorites, I feel very lucky to have gotten his take on some of my burning link building questions.

Elise Redlin-Cook: In the past, and it could be years ago or even just yesterday, what link are you most proud of acquiring for your site or a clients site?

Taylor Pratt: About 2-3 years ago, when I had just started my own personal site and started blogging about SEO, I wrote an article that had gotten me my first link from Search Engine Land. I was pretty proud of myself for getting that after only blogging for about a month and not having a presence in the industry at the time. I was also able to get a link from an interview I did with Inc which was super exciting.

Elise: What specific tools are in your link building arsenal to help you acquire links for a client who is just getting started?

Taylor: Before I started at Raven I worked at an agency called nFusion. We were actually pretty heavy users of Raven because of how much time it saved us with regards to managing our link building campaigns. It eliminated our need to record everything we were doing in Excel, and made it easier to collaborate on our link building efforts. Outside of Raven, the top tool I used was fantastic copywriters. Having them available really went a long way in making link building that much easier. I’ve always found sites like Elance to be a great way to find copywriters.

Elise: Do you employ competitive analysis in your link building strategy for clients?

Taylor: Absolutely. 25 x 25 twitter iconCompetitive research is a great way to lay the groundwork for your link building efforts. It helps give you insight into what is working both in terms of making their site rank, and in terms of obtaining links. By looking at what content they have on their site that is attracting those links, you can learn a lot about what topics and writing style work best.

Elise: What are your views on no-follow vs. do-follow links?link-manager-for-link-building-with-Raven-SEO-Tools

Taylor: I won’t avoid any link that will send me targeted traffic. That is my goal: conversions.25 x 25 twitter icon I don’t focus on whether or not it will send me traffic from the search engines, as long as a link is sending me the types of visitors that will convert I don’t care if they are no-followed or not. 

Elise: I like that approach. So, how have your link building techniques changed over the years as the search industry has evolved?

Taylor Pratt: I think what has changed the most is the way you are able to spread your linkable content. Having watched it evolve from emails and forums to a larger variety of social networks has been exciting. If anything it helps improve the efficiency of my link building efforts as it’s much easier to get your content in front of your target audience. Social networks have also made it easier to identify new sites and blogs to work with to build inbound links from. 

Elise: Have you made any big updates to your tools or released any new products that you’d like to talk about?

Taylor: Our latest tools, Site Finder and Backlink Explorer, have us really excited. We’ve integrated MajesticSEO and even SEOmoz’s mozRank and Page Authority to create a link building research tool that does most of the heavy lifting for you. With these tools you can enter in a keyword you are targeting and we’ll scan the top ten organic Google results for that keyword and find all of the inbound links to those ranking domains. We take it one step further by using a combination of ranking factors to determine how valuable a link from one of those returned domains would be to your site. It’s a great way to quickly research your competitors and efficiently manage your link building efforts.

Elise:  Do you have any exciting projects that your involved in right now that you’d like to discuss?

Taylor: We actually have a lot of enhancements to our feature set for Enterprise clients that we’re working on right now. We’re creating better access rights and limits, as well as aggregate reporting. We have a couple of other awesome projects in place, but I have to keep those under wraps for now :)

Elise: Darn it! As an enterprise customer I was on the edge of my seat! Well, I guess we will just have to wait like the rest of your customers.
 
In my opinion, this was another fantastic interview. Do you have anything to add to the conversation? 

Link Building Tool Interview with Eric Ward

Wednesday, June 2nd, 2010
ew-sesewThis week I am pleased to present my interview with one of the 25 people profiled in the book Online Marketing Heroes, from Wiley and Sons. Eric Ward the President of EricWard.com offers content publicity and link building services, as well as training and private consulting, assisting companies in learning how to generate organic content awareness via links, publicity and online buzz generation. 
 
Elise Redlin-Cook:  In the past, and it could be years ago or even just yesterday, what link are you most proud of acquiring for your site or a clients site?
 
Eric Ward: I’m proudest when the links I am seeking and acquiring are helping the client in a tangible way, be it click traffic and conversions, organic search rank, viral buzz, etc., For each project I’m working on, the goals may be different depending on the content, so the link targets I’m pursuing and the impact they have can be quite different. A client that sold Equine supplies to vet schools, for example, was happy when I was able to identify and help obtain links on multiple vet school resource pages. These links helped both organic rank and drove business.
 
Elise: What specific tools are in your link building arsenal to help you acquire links for a client who is just getting started?
 
Eric: I use Link Insight, a tool I’ve spent six months creating with AdGooroo.Along with Link Insight, I use every engine’s advanced search functionality, and I mean taking this to the extreme. It’s amazing how much an engine will tell you if you ask it the right way and know what to look for in the results. Prior to creating Link Insight, I used my own proprietary tools and scripts.
 
Elise: Do you employ competitive analysis in your link building strategy for clients?
 
Eric: Yes, it’s a key piece of the puzzle. 25 x 25 twitter iconI also use link analysis within vertical subject areas, not necessarily limiting this to competing sites.

Some of the best linking targets can be found when you move away from analyzing your competitors existing link profile, but stay within your industry niche. You can also use link analysis to identify new verticals you may want to pursue, where no competitors currently do business. I was working with a client who had a product line with a sub-line that was aimed at motorcycle owners. They had never done any link building in the motorcycle vertical, and when I showed them how many motorcycle club web sites there are around the country, their jaws dropped. A competitor analysis would never have I.D. this strategy for them. The key is to employ multiple tactics, and find what it is you do that can set you apart.

Elise: What are your views on no-follow vs. do-follow links?EWanimation
 

Eric: I do not look at source code or use any add-ons to see if a link is followed or not. I make the determination as to whether or not I want to pursue a link based on a hundred other factors and follow/no follow is not one of them.
 
Elise: Great! So, how have your link building techniques changed over the years as the search industry has evolved?
 
Eric: As new methods of communication have come out, going all the way back to the first instant messaging apps in the 90’s to the today’s Twitter, the link builder in me is always playing with these tools to understand how they work, what would be appropriate behavior within that world, and whether or not they make sense for any given project. 25 x 25 twitter iconI think the key is to remain curious. It’s not so much to always be looking for new ways to force links on people, it’s about recognizing where potential opportunity exists.
 
Elise: Have you made any big updates to your tools or released any new products that you’d like to talk about?
 
Eric: I mentioned earlier my role in the launch of Link Insight. It’s designed to get people away from the revolving door link building mentality. People are on a treadmill every day chasing the wrong kinds of links. After 14 years doing this, I have a particular approach that has been incorporated into Link Insight, through the amazing work of Rich Stokes and his team at AdGooroo. The purpose of Link Insight is to identify and remove the many pointless link opportunities that exist, and provide a personalized map showing you the best link targets for your website. Link Insight then takes it a step further: it analyzes every page and gives each backlink four grades:TrustSignal, SocialSignal, GeoSignal, or SpamSignal. These four simple signals tell you how effective or risky each potential link is before you spend precious time pursuing them. The result?A small set of high-potential links which can help to build both your website’s traffic as well as its trust and authority. These four signals are how I’ve evaluated hundreds of thousands of links over the years and helped establish some of the biggest brands on the web. The side benefit is that during this process, you’ll avoid wasting time and money with bad link building tactics.
 
Elise: How did you get involved in the book The Online Marketing Heroes?
 
Eric: I was contacted by the author Michael Miller and asked if I was interested in being profiled. I thought he was kidding. I don’t feel like a hero. My story is just timing, luck, and stubbornness. I’m the only person on the planet who has been building links non-stop for 15+ years. That’s not a hero, that’s a glutton for punishment.
 
Elise: So, outside of the business arena, are you driven by any great passions?
 
Eric: When I started, my girlfriend (now my wife) and I were in school, without a care in the world. The dotcom heyday and bubble bursting was an amazing experience.
I went from thinking I would retire in my thirties to realizing I would never retire at all. Now, years later, we are about to have our third child, and my motivations are all family driven. We’ve moved to the beach, where we can raise our family in a way that is simpler, more connected. I’m closer to 50 than 40, so my perspective has changed. I work now for them and their future. They are my passion.
 
Thanks to Eric for some great tips on Link Building Tools in this interview and if you are looking for more information join us for our upcoming webinar on "Link Building Tools for Success" on June 10th, at 11:30AM EST!

Subscribe

Enter your email to get SEO & Link Building Best Practices in your inbox: